Process Modeling, Analysis and Design: As Is, To Be Training

Modeling, analysis and design skills are essential to BPM success. In this course you will acquire a solid understanding of practical techniques for process modeling, analysis and design.
Beginning with a section on modeling, this course provides insight on how to depict business processes via maps and models in order to prepare for the analysis and improvement of business process performance. You will learn the significance of creating the right context for process modeling and the
definition of clear boundaries. Through a case study based approach, participants learn how to model, analyze and design business processes.

The section on analysis examines various perspectives for analysis, including a focus on time, quality, and cost. Participants will learn the importance of concisely capturing process issues, methods of prioritization, and the value of impact analysis. The concluding section on design outlines essential design principles, and addresses the pitfalls to avoid as well as the key elements in making the transition to implementation.


  • Understand how to model business processes at various levels of detail
  • Be able to rapidly and effectively analyze the “as-is” process
  • Understand how to present the results of process analysis in a compelling way
  • Understand how to develop effective process designs
  • Be able to apply critical success factors in process analysis and design

Course Prerequisite: Basic Business Process Management (BPM) (free)

Basic BPM is the cornerstone course of any related BPM curriculum. It provides an overview of BPM as both a management discipline and as a set of enabling technologies. It establishes the foundation for the BPM courses that follow. Participants will learn the key concepts, terms, methodologies,
techniques, and technologies in BPM. It equips participants with an overview of process modeling, analysis, and design. It provides insight into the tools and technologies used to support the BPM discipline including process modeling tools and a BPM platform known as a Business Process Management Suite
(BPMS). Students will learn about the practices and the technologies that are making business process management a much needed approach to solving business problems and improving performance.